Privacy policy.

Information we collect

We collect the information you choose to provide, such as your name, email address, optional phone number, membership interests, and messages. Job applications may also include employment information and documents you submit. When you submit a Facebook or Instagram lead form, Meta shares the fields you submit with us.

Our website and service providers may also collect device and browser information, IP address, pages viewed, referral information, cookies, and interactions such as form submissions or clicks on directions. Please avoid including medical records or sensitive health details in lead or contact forms.

How we use information

• Respond to questions and requests about the facility, memberships, and free passes.
• Identify a submitted free-pass request and help the front desk redeem it.
• Send requested information and service messages, and send promotional communications when you have agreed to receive them.
• Process job applications, operate the website, prevent abuse, and understand website and advertising performance.

Submitting a free-pass form does not activate the pass. Your seven days begin when you redeem it at REVIVE’s front desk. See how to redeem your pass.

Meta advertising, cookies, and analytics

When you allow advertising measurement, we use Meta Pixel and Conversions API to measure public website visits and successful free pass claims. These tools can send Meta device and browser details, IP address, advertising cookie identifiers, and hashed email and optional phone for matching. Hashing does not make contact details anonymous. Meta may use this information for measurement and personalized advertising under its own policies. We do not send job applications or private visit feedback to this advertising dataset.

You may allow or decline this measurement without affecting your pass. Use the Advertising privacy button in the footer to change your choice. We honor the Global Privacy Control browser signal by disabling this Meta measurement. Withdrawing permission stops future browser and claim events; it does not undo events already shared or queued after an earlier permitted claim. Contact us for deletion requests.

Vercel provides hosting and website analytics. Cloudflare Turnstile helps protect our existing forms from automated abuse. You can manage cookies in your browser and advertising preferences through Meta’s account settings. Blocking cookies or scripts may affect some website features. See the Meta Privacy Policy and Cloudflare Privacy Policy.

Service providers and sharing

We share information with staff and service providers as needed to operate our services, store and manage inquiries, send communications, and measure advertising. These include Supabase for inquiry storage, Resend for email services, Vercel for hosting and analytics, Cloudflare for security, and Meta for lead forms and advertising. If we connect lead-management tools such as Google Sheets, submitted lead details may be stored there for staff follow-up.

We may also disclose information when required by law, to protect people or our services, or as part of a business transfer subject to appropriate protections. Third-party services linked from the site, including membership apps and social platforms, have their own privacy policies.

AI-assisted tools

We may use AI-assisted tools to help organize inquiries, summarize messages, or draft responses and website content. Where used with personal information, these tools act as part of our service workflow and may process the information needed for that task. AI-generated content can be inaccurate; contact our staff to confirm information that matters to your visit or membership.

This policy is not a blanket consent to unrelated uses of your information or training general-purpose AI models. Any new use requiring additional notice or permission will be addressed before that use. You can contact us to ask about AI-assisted processing or request staff assistance.

Retention and security

We keep information for as long as reasonably needed for the purposes described here, including managing inquiries and resolving operational or legal matters. We use access controls and other safeguards appropriate to the services we use. No system can guarantee absolute security. Service providers may process information in the United States or other countries.

Your choices and requests

You may ask to access, correct, or delete your information, ask about how it is used, or stop promotional communications by emailing info@revivefw.com. Use any unsubscribe option included in a promotional email. Opting out of promotions does not prevent us from responding to requests you make or sending necessary service messages.

Depending on where you live, you may have additional privacy rights, including rights concerning targeted advertising. We will handle requests under applicable law and may need to verify your identity. Please do not send sensitive identity documents unless we specifically request an appropriate verification method.

Children

Our online lead forms are intended for adults and are not directed to children under 13. If you believe a child has provided personal information through this site, contact us so we can review and address it.

Policy updates

We may update this policy as our services change. The date above identifies the latest version. We will provide additional notice when required.

Contact REVIVE

REVIVE Fitness & Recovery
3233 St Joe Center Rd
Fort Wayne, IN 46835
info@revivefw.com
(260) 417-7668